Refund policy
Refund & Return Policy — BabyBeast
At BabyBeast, every onesie is made to be worn, loved and photographed. If something isn't right, we're here to help.
Returns
We offer a 30-day return window from the date your order is delivered.
To be eligible for a return:
- The item must be unworn and unwashed, with all original tags attached
- It must be in its original condition and packaging
- Proof of purchase is required
For hygiene reasons, items that have been worn or washed cannot be returned unless they arrive damaged or defective.
Wrong size?
Our onesies run slightly small. If the size doesn't work out, contact us within 30 days and we'll help you exchange it for the right one.
Damaged or defective items
If your order arrives damaged or faulty, email us within 7 days of delivery with a photo. We'll send a replacement at no cost to you — no need to return the damaged item.
Refunds
Once your return is received and inspected, your refund will be issued to your original payment method within 5–10 business days, depending on your bank.
Please note:
- Original shipping costs are non-refundable
- Return shipping is the customer's responsibility unless the item is damaged or incorrect
Start a return
Email us at 📧 babybeastsupport@gmail.com with your order number and the reason for your return. We'll reply within 24–48 hours with instructions and a return address.